![]() ![]() ![]() We sometimes show external review scores from other well-known travel websites. If you like, you can sort and/or filter them (by time of year, review score, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.Īn Accommodation may choose to reply to a review. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.emails, phone numbers or credit card info) Personal or sensitive information (e.g.However, we won’t display any review that includes or refers to (among other things): Ideally, we would publish every review we receive, whether positive or negative. ![]() If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We were very happy.Each review score is between 1-10. They certainly had everything we needed fo our stay. The hotel was just the right size for us kind of cozy not a giant monstrosity with people always coming and going at all hours. We really looked forward to not having to hunt for a place for our main meals everyday. The check in was quick and the servers at meal times always kept everything fresh and full. This is a great place to stay if you are on a budget. It's also all you care to eat so you won't starve.you know ahead I of time what's being served. You have a soup and salad plus some nights rice and stir fry with chicken another was tacos and pulled pork. The evening fare was enough for us each night. We stayed these 4 days and never had to go any where for meals except our lunches. There was also a lite fare from 5-7pm Mon-Thursday. The breakfast was great each day with plenty of cut fruit,oatmeal,yogurt,make your own waffles,toast ,pastries,plus fresh blueberries and blackberries for toppers. Had a full size fridge and small two burner stove and micro.even a dish washer too. Nice an open not boxed off like the other chain hotel we stayed in before. Pros: We loved the room layout of the king suite. ![]()
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